New York (CNN Business)Microsoft 365 was down across the United States Monday evening, affecting users’ access to multiple services including Outlook.
“We’re investigating an issue affecting access to multiple Microsoft ( 365 services. We’re working to identify the full impact and will provide more information shortly,” the company said )in a tweet at 5:44 pm ET.
According to Down Detector, a website that tracks internet outages, users reported issues with logging in, server connection and Outlook. The downtime began around 5 pm ET, according to the site, and is heavily affecting users in the California and Washington areas.
Microsoft attributed the outage to a recent change to the platform initially, but later indicated it was “not observing an increase in successful connections after rolling back a recent change. We’re working to evaluate additional mitigation solutions while we investigate the root cause.”