Microsoft has said it is investigating an outage that brought down Microsoft’s cloud-based office services including the meetings software, Teams, worldwide.

Microsoft reported issues with authentication for its cloud services at around 9.25pm UTC, meaning people were having issues logging into the online services Teams, Outlook and Office.

The outage had affected services worldwide.

#Microsoft365 is experiencing significant outages that are affecting multiple Microsoft services including, Teams and Office. Keep up to date with the status via Twitter @MSFT365Status

Microsoft said people who were logged into an existing 365 session were still able to keep using the service.

“We’ve determined that a specific portion of our infrastructure is not processing authentication requests in a timely manner. We’re pursuing mitigation steps for this issue,” the company said in a status update.

“In parallel, we’re rerouting traffic to alternate systems to provide further relief to the affected users.”

On Twitter, the company blamed a recent update to the service for causing the outage, and said the update would be rolled back to mitigate issues.

At 3am UTC, Microsoft reported the services were mostly restored, but small subset of customers in North America and Asia Pacific were still unable to access services.

In the midst of the pandemic, services like Teams have been vital for people to continue to work from home. In April, Microsoft reported 75 million daily active users on Teams as a result of more people working from home.

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

Beirut’s blast and Lebanon’s deeper crisis

Want smart analysis of the most important news in your inbox every weekday, along with other global reads, interesting ideas and opinions to know? Sign up for the Today’s WorldView newsletter. How much can a country bear? National leaders of…

New Zealand discharges last coronavirus patient

For the fifth consecutive day, there are no new cases of COVID-19 cases in New Zealand, ministry of health officials announced on Wednesday. The positive metrics do not end there – there are also no COVID-19 hospitalizations in the country,…

The disturbing story behind the rise of Pepe the Frog

He’s green. He’s cute. He feels good, man. And he’s an internationally recognized icon of hatred and bigotry. He’s Pepe the Frog, and he’s the subject of a new documentary tracking his unlikely journey from humble comic-book beginnings to a…

Pete Buttigieg: Americans ‘are the jury’ in Trump’s impeachment trial now

DES MOINES, Iowa — Democratic presidential candidate Pete Buttigieg said Sunday that it’s been “frustrating” for many in his party to watch the impeachment trial of President Donald Trump, but argued that those who feel that way should be energized…